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Policy

Fizz Fresh

Cancellations and reschedules, made simple.

Here's exactly what happens if plans change.

Cancellation policy

We get it, plans change. Here is how cancellations and reschedules work. • Cancel or reschedule at least 48 hours before your appointment and there is no charge. • Cancellations within 48 hours of your appointment are non-refundable at our discretion. • No-shows or lockouts where our crew cannot access the home are charged the full quoted price. • Recurring plans can be paused or cancelled anytime before the next visit is confirmed with no penalty. Questions about a specific booking? Email contact@fizzfresh.ca or use the number in your booking confirmation.